Privacy Policy
About this policy
Xelbex LLC (“Xelbex,” “we,” “us,” or “our”) provides business and financial advisory and related services. This Privacy Policy explains how we handle personal information collected through this website and communications about inquiries made through the website or its listed email address.
Client services may involve additional information and separate privacy notices or data processing arrangements. Those arrangements and applicable law govern information we handle on a client’s behalf. This policy does not replace notices required for those services.
Information you provide
Our contact form requests the following information:
Required: your name, email address, phone number, and message.
Optional: your organization and the services you are interested in.
We receive this information when your message is successfully delivered. If you contact us by email or continue a conversation with us, we also receive the information you choose to include in that correspondence.
The phone number helps us contact you about your inquiry. If you prefer a particular contact method, you can tell us in your message.
Please do not send passwords, Social Security numbers, bank account details, tax returns, or other sensitive records through the general contact form. If such information is needed for an agreed service, we will arrange an appropriate method for providing it.
Technical information
The infrastructure used to deliver and protect the website may receive technical information such as your IP address, browser and device type, requested pages, referring page, access times, and error or security information. This information may appear in hosting or security logs and be used to operate, protect, and troubleshoot the website.
How we use information
We use information for the following purposes:
Responding to inquiries and communicating about the support you request.
Understanding your needs, evaluating requests, and preparing or discussing proposals.
Maintaining relevant correspondence and business records.
Operating and protecting the website, preventing abuse, and resolving technical issues.
Meeting applicable legal obligations and establishing, exercising, or defending legal rights.
Submitting a contact form does not automatically subscribe you to a newsletter or authorize unrelated promotional calls or text messages. Any separate marketing activity must follow the notice, choice, and consent requirements that apply to it.
How we disclose information
We limit access to personnel who need information to respond to your request or perform the functions described in this policy. Depending on the circumstances, we may disclose information to:
Companies that provide technical infrastructure used by Xelbex, such as website hosting, business email, secure information storage, or technical support, only as needed to provide those functions.
Professional advisers, where needed for legal, accounting, or other legitimate business purposes and subject to applicable confidentiality obligations.
Authorities or other parties when required by applicable law or legal process, or when reasonably necessary to address fraud, protect security, or exercise or defend legal rights.
Other recipients when you direct us to do so or give the consent required for a particular disclosure.
We do not sell personal information or share it for cross-context behavioral advertising.
Cookies and tracking
The current website does not use analytics tools, advertising pixels, or non-essential cookies. The website or its hosting environment may use strictly necessary technologies and technical logs to deliver, secure, and troubleshoot the website and contact form. These technologies are not used for advertising or to track your activity across other websites.
Some browsers offer a Do Not Track setting. The current website does not have a separate response to that setting. Because we do not engage in cross-site advertising tracking, the setting does not change the practices described above.
If we introduce analytics, advertising pixels, or other non-essential tracking technologies, we will update this policy and provide any notices, consent controls, or opt-out mechanisms required before those technologies are used.
How long we retain information
We retain personal information only for as long as reasonably needed for the purposes described in this policy. The relevant period depends on the nature of the inquiry, whether it leads to a business relationship, the date of our last relevant interaction, applicable recordkeeping requirements, and any need to resolve a dispute or protect legal rights.
When information is no longer needed, we delete or anonymize it, subject to applicable retention duties and the time needed for routine backup deletion. Information retained in backups remains protected and is not used for new, unrelated purposes.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss. No website, transmission method, or storage system can be guaranteed completely secure.
Your requests and choices
You can contact [email protected] to request access to, correction of, or deletion of personal information you provided, or to ask us to stop optional follow-up communications. Please describe your request and provide enough information for us to locate the relevant records. Do not include sensitive identity documents in your initial message.
Depending on your location and applicable law, you may also have rights to receive a portable copy of information, object to or restrict certain processing, withdraw consent where processing relies on it, or appeal a decision about a privacy request. You may also have the right to complain to an appropriate privacy authority.
We will respond within the time required by applicable law. We may need to verify your identity or an authorized representative’s authority. Some requests are subject to legal exceptions, including required record retention. If we cannot fulfill a request, we will explain the applicable reason. We will not penalize you for exercising rights protected by law.
Where information is processed
Information may be handled in the countries where Xelbex and its service providers operate, including the United States. Privacy laws in those countries may differ from those where you live. Any international transfer remains subject to the safeguards and other requirements imposed by applicable law.
External websites
If you follow a link to a third-party website or use an external service, that provider’s own privacy practices apply to its activities. Review its privacy information before providing personal information.
Changes to this policy
We may update this policy to reflect changes in our practices or applicable requirements. We will post the updated version on this page and update its “Last updated” date. For material changes, we will provide additional notice and obtain consent where required by law. A policy update does not, by itself, authorize a new use of previously collected information where additional consent is required.
Contact us
For questions or requests concerning this policy, contact Xelbex LLC at [email protected]. You may use “Privacy Request” as the subject line.
Mailing address:
Xelbex LLC1200 Brickell Avenue, Suite 1950
Miami, FL 33131
United States